Last Updated: November 20, 2025
At EcoEcho Tours, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ecoechotours.com or book a tour with us. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
EcoEcho Tours is a tourism company based in Amsterdam, Netherlands, specializing in small group tours, storytelling, and immersive experiences.
Data Controller: Antonis
Location: Amsterdam, The Netherlands
Website: https://ecoechotours.com
2. Information We Collect
We collect information to provide better services to all our users. This includes:
- Personal Identification Information: Name, email address, phone number, and nationality provided during the booking process.
- Booking Details: Date of tour, number of participants, and specific dietary or accessibility requirements.
- Payment Information: Processed securely through our third-party payment providers. We do not store your credit card details on our servers.
- Visual Material: During our tours, we may take photos (including Polaroids) or videos for memories and promotional use, always with respect to your privacy.
3. How We Use Your Data
We use the collected data for the following purposes:
- To process and manage your bookings.
- To communicate with you regarding your scheduled tour (meeting points, updates, weather changes).
- To improve our website and services via anonymous analytics.
- To comply with Dutch and EU legal obligations.
4. Media & Photography Policy
One of the unique features of EcoEcho Tours is capturing memories (Polaroids, group photos). We may use selected photos on our website or social media channels to showcase our tours.
If you prefer not to be photographed or do not want your image used, please inform your guide (Antonis) at the start of the tour, and we will strictly respect your wishes.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your individual browser options.
6. Third-Party Services
We may share necessary data with trusted third-party service providers to facilitate our operations, such as:
- Booking platforms (for scheduling).
- Payment processors (e.g., Stripe, PayPal).
- Google Analytics (for website performance).
These parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any information you believe is inaccurate.
- Erasure: Request that we delete your personal data ("Right to be forgotten"), subject to legal retention periods (e.g., for tax purposes).
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us directly:
EcoEcho Tours
Amsterdam, The Netherlands
Email: info@ecoechotours.com
Phone/WhatsApp: 0031 6 18 948606