Q 01
How long is the day?
About twelve hours, door to door. The usual start is 09:00 from your hotel, and it is three hours on the road each way, which leaves the middle of the day for Bruges itself.
Q 02
Is Bruges too far for a day trip from Amsterdam?
It is three hours each way, and we would rather say that plainly than pretend otherwise. What makes it work is that the road is not wasted: there is music, there are books, and there is a long conversation about Belgium and the Netherlands and about the places we pass. People who want a city with nothing in front of it should pick a Dutch route instead, and we have several. People who want Bruges get a full day in it.
Q 03
What is included in the price?
The private van door to door from your hotel, the ninety minute walking tour of the old centre led by Antonis, the brewery tour at De Halve Maan, a stop at a real artisan chocolate maker where a cookie and a chocolate are on us, music and books in the van, a bottle of water, and the short edited film of your day at the end.
Q 04
Is lunch included?
No, and that is on purpose. You choose the restaurant yourself, from our recommendations, in your own free time. Tell Antonis what you feel like eating and you get a short list across many different cuisines. Nothing is on that list that we have not eaten ourselves first, which is exactly why it is short. We do not book you a table with a set menu.
Q 05
Who leads the walking tour in Bruges?
Antonis, himself. The person who collects you from your hotel in Amsterdam is the person walking beside you in the old centre. You are not handed over to a stranger on arrival and you are not merged into another group.
Q 06
How long is the walking tour and how much walking is there?
An hour and a half on foot in the old centre, at your pace. This is a private day, so if your group needs to sit down, we sit down, and if you want to stand somewhere longer, we stand there longer.
Q 07
What happens at the brewery?
We take the tour of De Halve Maan, which runs about forty five minutes and is included in the price of the day. It ends with a beer and that is inside the same ticket. It is a brewery that still works, in the middle of a medieval city: the old engine room, the fermentation tanks, the bottling line.
Q 08
What is the chocolate stop, exactly?
We go into one place, a real artisan, one of the eleven left in the city, and we do it during the ninety minute walk rather than as a separate errand. You try one kind of cookie and one kind of chocolate, both included in the price, and afterwards you can buy something to take home if you want to. It is one good place chosen carefully, not a parade of shops. We do not print the name on this page. You will see it when we walk in.
Q 09
Do we have to buy anything?
No. The cookie and the chocolate are on us and nothing else is expected. If you want to buy something to take home afterwards you can, and that is entirely up to you.
Q 10
Do we need a passport, is there a border?
The Netherlands and Belgium are both in the Schengen area, so there is no border control between them. Bring the ID you would normally travel with and you will most likely not even notice the crossing.
Q 11
What is the ride like?
A modern, clean and spacious mini-van, not a coach. There is music in the car and there are books on board. Eight travel comfortably in the van, and a bigger party simply gets a bigger vehicle.
Q 12
Do you actually guide while we travel?
Yes. On a private day the guiding runs on the road as well. Between Amsterdam and Bruges we talk about Belgium and the Netherlands in general, and about the cities and villages we pass along the motorway. If you would rather be quiet, that is allowed too.
Q 13
Is this suitable for families?
Yes. There is no minimum age on any of our tours and child seats are available, just tell us the ages when you book. The day is private, so the pace bends around the youngest and the oldest person in the van rather than around a timetable.
Q 14
What is the group size?
It is your group and nobody else. Eight people travel comfortably in the van and larger parties get a larger vehicle, so the number describes the vehicle, never a cap on your booking.
Q 15
What languages do you guide in?
English and Greek.
Q 16
Do we get a film from the day?
Yes. A short edited film is given at the end of every tour, as a gift. We film as we go, the road, the centre, the brewery, your group. It costs nothing extra and you do not have to ask for it.
Q 17
Is there free time, or are we with the guide all day?
There is free time, and a good amount of it. Two things in Bruges are led: the ninety minute walk through the centre, which includes the stop at the artisan, and the brewery tour, which is about forty five minutes. The rest of the hours in the city are yours, and that is when lunch happens and when people wander, sit down, or go back to something they saw on the walk.
Q 18
Is this day suitable for someone with limited mobility?
Partly, and we would rather say which part than promise the whole. Bruges is flat and the central area is largely closed to cars, but it is a medieval city and almost all of it is cobbled. Tell Antonis what your group needs before you book and he will tell you honestly which parts of the day will work and which will not. The brewery is the hard part, and here we simply repeat what De Halve Maan says itself: the tour covers four floors and 220 steps, including two steep and narrow staircases, and it is not suitable for visitors with limited mobility or visual impairment. For anyone who cannot do the stairs the brewery offers an experience box with an iPad, headphones and samples of the ingredients, and there is a wheelchair lift to its restaurant. Tell Antonis what your group needs before you book and the day is planned around it. A day with a wheelchair in the group runs at a slower pace, and the programme does not always come out the same. We adapt it around you.
Q 19
Can we change the plan on the day?
Yes, within the hours we have. This is a private day and the order of things is a plan rather than a contract. If something is holding your group, the time comes out of something else.
Q 20
What if the weather is bad?
The day runs all year and the plan adapts. On a wet day we spend longer where there is a roof and less time standing on open squares. Bruges in the rain is not a ruined day, it is a different one.
Q 21
When is the best time of year to go?
The day runs every month of the year, and the pickup is 09:00 in February exactly as it is in July. Summer is busier in the centre and the light is long, autumn and winter are quieter and the walk feels different. Neither is the wrong answer, and Antonis will tell you honestly what your dates will look like.
Q 22
Is there water and wifi in the van?
Water is provided on every trip. Free wifi is available on request, so ask when you book and it is ready on the day. Six hours of motorway is exactly when somebody usually needs it.
Q 23
Why is the price on request?
Because a private day is priced for the day you actually want, not for an average. Send your dates and who is coming and Antonis comes back within 24 hours with availability, the price for that date and the booking link.
Q 24
How far ahead should we book?
As early as you can. This is a private day with one guide and one van, so dates go quickly, especially between April and October. Send your dates and group size and Antonis comes back with availability.
Q 25
Can we customise this day?
Yes, fully. Combine cities, swap or skip stops, change the pace, add something you read about on the way. It is the part we like most. A guest recently asked for Groningen, a city with no page on this site: Antonis said yes, found out who opens the churches and who opens the windmill, and connected what he already knew with what he learned. Tell him what you need and he works out what and how, and the price for your date. How custom days work: https://ecoechotours.com/tours/customized-tours/
Q 26
What if something goes wrong during the day?
Antonis is first aid certified and the day is ours from your hotel door back to your hotel door. Lost phone, a fall on the cobbles, a child who has had enough: it gets handled, and you are not left to work it out in a language you do not speak.
Q 27
What is your cancellation policy?
Cancel free of charge up to 24 hours before the tour and you are refunded to your original payment method within 5 business days. After that the tour is charged in full. For bookings of 9 or more people on one booking: 14 days or more before, full refund; 7 to 14 days before, 75 percent; 48 hours to 7 days before, 50 percent. If we cancel for serious weather, you get a full refund and we offer you another date first.